Educational Technology
The NPS Department of Educational Technology provides district-wide support for technology infrastructure, servers, computers, software applications, administrative databases, hosted solutions and online assessment programs. The department is also responsible for the SIMS/EPIMS/SCS data collection and reporting process for the DESE which forms the backbone of all of our student, teacher and staff data collection and analysis. Our department provides staff professional development and ongoing support for the use of hardware, software, hosted applications and assessment programs.
By building a strong foundation of physical infrastructure, security, access to computing devices and services as well as professional development, the department provides the tools that allows NPS teachers, support staff and administrators to fulfill the vision of the NPS technology plan.
Get Tech Help
Your first step to get tech help should be to submit a tech ticket. You can submit a ticket in two ways. All members of the department monitor this system and will respond promptly.
► First, students, families and staff can send an email to techhelp@npsk.org and include a description of the issue, your name, building and room number.
► Second, students and staff only can create a ticket directly within the GetHelp ticket system
We strongly discourage emailing a specific technology specialist because your request may be delayed if he or she is occupied with another support call or project. All the technology specialists support requests from all school buildings.