Get Tech Help

Start a Get Help Tech Ticket

Please include:

  • your name,
  • your child's name,
  • the school your child attends,
  • a description of the issue (such as the program you are using and the error message you are receiving)

For example:

My child John Smith attends Nantucket High School. I am locked out of my parent Aspen account. When I try to login, I receive an error message stating "your account has been disabled, please contact an administrator." Please help me reactivate my account.