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Nantucket Schools Chat Info

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Login to Chat • Setup Your Preferences • Send Chats & DMs • Change Settings & Filters • Manage Reminders • About Chat

Login to Chat

Sign in to Access Chat

Select Google SSO
Enter Your School Email

Staff Accounts are automatically set up to use your school email account (lastnamefi@npsk.org). 

If you are logged into your school email from the device you wish to access Chat on, the credentials may be saved.

Otherwise, you may need to enter your work email credentials. 

Setup Your Preferences

1. Select Your Language

You will be able to change this later if you wish.

2. Choose Your School(s)

Select the schools you wish to see News and Updates for. Deselecting a school will filter those posts out. By default, you will need to opt-in to see any news and posts.

3. Turn On Notifications
4. Landing Page View

Send & Receive Chats

View Your Class Chats
Send a Class-wide Chat
About Chat Rooms

Currently NPS Chat settings limit Chat Room participants to be only Teachers (chat managers) and parents.

Students are presently NOT utilizing Chat to communicate with teachers.

Member Visibility

Only Teachers (chat managers) can see names in Chat Rooms. Teacher names are always visible to recipients. 

Only Teachers (chat managers) and Admins are allowed to post messages in Chat Rooms. 

Rostering Chat Rooms

Chat rooms are automatically populated from your class rosters in Aspen.

Sending a message via a Chat Room will send the same message to all parents of students in that course/section roster.

Send a Direct Message
About Direct Messaging

Direct Messages allow you to initiate a message directly to a single contact. 

Teachers can initiate Direct Messages for Chat conversations with parents.

Parents can participate (respond) and initiate conversations with teachers. 

Search for Contacts

Change Settings & Filters

Change Your Settings

Settings You Can Change
Turn On Notifications
Change School Feeds
Update Your Language
Search the Directory

Manage SMS (text) and Email Reminders

SMS and email digest reminders act as a safety net. They are designed to reduce noise, not add to it: they only send when there is unread content and the app has not been opened recently. These features are only available if the district has enabled Finalsite Chat.

The school may send automated SMS (text messages) from a dedicated school number. There are three types:

  • Welcome message: A one-time text sent when first added as a user. It includes a direct link to help get started in the app and is never repeated.
  • Unread message reminder: Sent when there is unread content and the app hasn't been opened in a few days. At most two reminders arrive per week, only between 8 AM and 9 PM local time.
  • Dormant re-engagement: Sent after an extended period of inactivity with unread messages pending, bundling a summary to help catch up.

Each text includes a deep link. Tapping it opens the app (if installed), a branded school page with download links (if the app is not installed), or web chat (on desktop).

Email Reminders

The email digest is available for all users regardless of location. 

  • It sends a bundled summary of unread chat conversations, including up to 10 conversations with the two most recent messages from each. 
  • Each digest email's links open any conversation directly in the app, mobile browser, or desktop web chat.
  • A digest only sends when there are unread messages. Users who are actively reading their messages will not receive one.

Unsubscribe from Email Digest

Click the Unsubscribe link in the footer of any digest email, or toggle off Unread chat messages digest in the app under Profile > Notifications.

Resources for Staff

Finalsite Chat Overview

HOW-TO GUIDES

Manage Chat Participants

Chat from a web browserSetting Preferred Language

Need Help?

Start a Get Help Tech Ticket

Please include:

  • a description of the issue (such as the program you are using and the error message you are receiving),
  • your name,
  • the school your child attends.

About Chat

How Teachers Use NPS Chat

Teachers can use NPS Chat to share class news, announcements, and reminders in a forum-like feed or announcements page.

Teachers can also start direct messages (DMs) for 1:1 communication with parents. Similarly, parents can initiate DMs to both their child's teachers in the app as well as any teacher in the school. 

How School Offices Use NPS Chat

District and School Office calendar events and News/Updates shared on the website will be automatically included in the homepage of the app. This page can be edited by viewers in the app to filter what they want to see. 

Front Offices & School Administration can share school-wide reminders to all parents in the district. They can also can reach out to specific families via DM or 1:1 communication regarding a student question or concern (such as reporting student attendance).

School Nurses can connect with any of the parents of students in the school regarding health-related questions or concerns.

How Parents & Families Use NPS Chat

Parents and Guardians can use NPS Chat to

  • Receive updates, reminders, news, and announcements from teachers
  • Receive and send DMs and 1:1 communication regarding their child from and to the child's teachers
  • Monitor school postings directly from the school website's News & Updates posts
  • See school and district calendar events 

Families can mute or unmute specific calendars and News/Updates boards to personalize their app experience.

How Everyone Can Use Chat

Reply and use emojis: Use threads to keep responses organized and emojis to add tone to your messages.

Share rich media: Send links, photos, and files directly from your mobile device gallery or folders.

View read receipts: Check the status of your messages to see who in the room has viewed your updates.